At Factory Direct Mattress Stores our goal is simple…… Exceed your expectations in Quality, Price and Customer service.You have our entire organization behind this effort.
We work closely with all our manufactures to ensure the products we offer are absolutely the best QUALITY we can buy. You get the best materials available and the best warranty to back it up.
To ensure you get the BEST PRICE every day, we continually review our prices and find ways to save money. All our stores maintain the lowest overhead possible…Nothing Fancy about us. We do not accept free Trips, advertising money, spiffs…..we ask our manufactures to use that money to lower our prices today so we can lower your prices today.
Your satisfaction is paramount. Thus, CUSTOMER SERVICE is extremely important to all of us here at Factory Direct Mattress Stores. Every day we strive to create a Customer Friendly culture that you will most certainly notice and appreciate.
Factory Direct Mattress Stores continue to grow and be successful because of Repeat Customers and Referrals, This can only happen if we perform at 100% in Quality, Price, and Customer Service. This is our goal and pledge to you every day.